Terms and Conditions

General Terms and Conditions


1. Scope of application

The following terms and conditions apply to all orders placed via our online store.


2. Contracting party, conclusion of the contract

The sales contract is concluded with GET Geothermische Energietechnik GmbH.

The presentation of the products in the online store does not represent a legally binding offer, but a non-binding online catalog. You can place our products in the shopping cart without obligation and correct your entries at any time before sending your binding order by using the correction aids provided and explained for this purpose in the order process. By clicking the order button, you place a binding order for the goods contained in the shopping cart. The confirmation of receipt of the order together with the acceptance of the order immediately after sending an automated e-mail. With this e-mail confirmation, the purchase contract is concluded.

A binding contract can also be concluded beforehand as follows:

 If you have chosen credit card payment, the contract is concluded at the time of the credit card charge.
 If you have chosen the payment method PayPal, the contract is concluded at the time of your confirmation of the payment instruction to PayPal.

The language available for the conclusion of the contract is German.

We store the text of the contract and send you the order data and our terms and conditions by e-mail. You can also view and download the GTC at any time here on this page. You can view your past orders in our customer login.


3. Delivery conditions
Shipping costs will be added to the indicated product prices. You can find out more about the shipping costs in the offers.

We deliver only in the dispatch way. A self-collection of the goods is unfortunately not possible.

We do not deliver to packing stations.


4. Payment


In our store you can use the following payment methods:

    Prepayment
    Direct debit
    Cash on delivery
    Credit card
    PayPal
    Purchase on account (processing through our partner PayPal Plus)

Prepayment
If you choose the payment method prepayment, we will give you our bank details in the order confirmation and deliver the goods after receipt of payment.

Direct debit
We will conveniently debit the order amount from your account. You give us your account details for secure processing is guaranteed.

Cash on delivery
If you choose the payment method cash on delivery, 8.50 euros will be charged. These are to be paid directly to the deliverer when the package is handed over.

Credit card
Your credit card will be charged upon completion of the order.

Paypal
You pay the invoice amount via the online provider Paypal. You must be registered there or register first, legitimize with your access data and confirm the payment instruction to us (exception: guest access). You will receive further instructions during the ordering process.

Purchase on account

Through our partner PayPal Plus we can also offer you the purchase on account. This is different from the normal PayPal no complete registration notwenidig. The claim is assigned by us to PayPal Plus. You will receive further information in the ordering process.


5. Reservation of proprietary rights

The goods remain our property until full payment.


6. Transport damages

If goods are delivered with obvious transport damage, please claim such defects as soon as possible to the deliverer and please contact us immediately. Failure to make a complaint or contact us has no consequences for your legal claims and their enforcement, especially your warranty rights. However, they help us to be able to assert our own claims against the carrier or transport insurance.

 

7. Warranty and guarantees

Unless otherwise expressly agreed below, the statutory liability for defects shall apply.

The limitation period for claims based on defects shall be one year from delivery of the goods in the case of used goods.

The above limitations and shortening of the period shall not apply to claims based on damage caused by us, our legal representatives or vicarious agents

    in case of injury to life, body or health
    in case of intentional or grossly negligent breach of duty as well as fraudulent intent
    in the event of a breach of essential contractual obligations, the fulfillment of which is a prerequisite for the proper execution of the contract and the observance of which the contractual partner may regularly rely on (cardinal obligations)
    within the scope of a guarantee promise, if agreed upon
    insofar as the scope of application of the Product Liability Act is opened.

Information on any additional warranties and their exact conditions can be found with the product and on special information pages in the online store.


8 Liability

For claims based on damages caused by us, our legal representatives or agents, we are always liable without limitation

    in case of injury to life, body or health
    in case of intentional or grossly negligent breach of duty
    in the case of warranty promises, insofar as agreed
    insofar as the scope of application of the Product Liability Act is opened.

In the event of a breach of essential contractual obligations, the fulfillment of which is a prerequisite for the proper execution of the contract and the observance of which the contractual partner may regularly rely on (cardinal obligations) due to slight negligence on our part, on the part of our legal representatives or vicarious agents, the amount of liability shall be limited to the damage foreseeable at the time of conclusion of the contract, the occurrence of which must typically be expected.

Otherwise, claims for damages are excluded.


9 Code of Conduct


We have submitted to the following codes of conduct:
Trusted Shops
http://www.trustedshops.com/tsdocument/TS_QUALITY_CRITERIA_de.pdf